leading a team in times of uncertainty

To my fellow leaders...This season is your time to shine!

We do not know how long this will last and chances are this may become the “new normal” for many of us.  Working from an alternative location is now an option on the table for many organizations where as before it was limited or luxury.

It is important during times of uneasiness, uncertainty and crisis that leaders step up to shine, as a servant.  How can you serve your colleagues, teammates, & reports? Here are a few suggestions

TIP NO. 1
Individual check ins with team members and colleagues.

Could be an e-note or phone call, or text. Encourage, offer assistance or just a “HI!” This should be done with some consistency - weekly, bi-weekly or monthly. Be aware that some team members may required different check-in frequency.

TIP NO. 2
Check for blockers to making progress or completing tasks. 

This can resemble the agile methods daily stand up model - 15 minutes, around the room.  We have new co-workers - children, pets, neighbors, parents, the construction crew.  With this, some team members may require a change of shift, change of work load and/or change or expectations.  

TIP NO. 3
Some may not perform well in the "new" office and find it difficult to shift mentally.

It may be surprising that your best performers have a more difficult time adjusting.  Are there any tasks, projects and responsibilities that could be shifted, re-prioritized?  Asking opens the conversation to the possibility and removes the fear they may have in making this request.

TIP NO. 4
Ensure self-care is a priority for yourself and others.

Encourage everyone to take focused time for lunch, physical activity & relaxing.  Suggest apps like Calm and NikeFit to help with mindfulness and tracking outdoor and indoor "play time". Also, pass along local restaurants that are delivering. 

TIP NO. 5
Create and foster community.

Different from #1 as this involves the team coming together. Schedule your regular check-ins: weekly, bi-weekly. Maybe it’s just acknowledging the situation and letting the team chime in as to how they’re handling things. A great idea is to schedule team happy hour for games (alcohol not required) and free discussion. There's free bingo, We Connect cards and Scavenger Hunts.

Finally...TIP NO. 6
Give e-gift cards for food/grocery delivery.

Leadership in times of uncertainty asks, "How can I serve you?"  These tips will certainly boost team momentum and build trust between you and the team.
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Best in Life & Career Always,
​
Katrina

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